When you arrive and or exit the website you will be presented with a popup asking you to signup for a discount code. Click save to clipboard to the right of the discount code. Apply that discount code to your purchase when checking out by pasting in the discount code.
3. Where do I apply my discount code?
When checking out your items, an input area will be presented to apply your discount code, once you add this discount code you will receive your discount on the total amount.
4. How long does standard free shipping takes?
Free shipping will take approximately 2-3 business days for items to be shipped and received.
5. How do I choose a Bracelet color and Size?
Select your Bracelet color and size on the product page before you add the item to your shopping bag.
6. What does 42mm mean in length, and 62mm in a Bracelet?
42mm is consider a small sized Bracelet and a 62mm is a medium sized Bracelet. Check your wrist size by checking the fit recommendation guide to determine the best size for you. Fit Guide
7. I am concerned about scamming sites on the internet, will I be scammed?
Symone + Alexis is a reputable family owned Jewelry business that is owned and operated by Simone Prendergast. Find her Linkedin Profile here.
8. Are our Bracelets tarnish proof?
What is Tarnish?
Tarnish is a layer of corrosion that develops on many metals, particularly sterling silver. Stainless steal Jewelry are prone to erosion.
Our recommendation is to clean your Jewelry often and wrap or cover it with Silver Tarnish Cloth.
If there are additional questions you have that was not covered, please reach out us directly on the pink Pure Chaton the right hand corner of the website or email us directly at info@symonealexis.com or fill out our site contact form here.
About the Company
SYMONE + ALEXIS is an affordable, fashion-forward jewelry line for women with an appetite for sparkle and adventure. Our extensive, yet highly selective collection offers elegance, style and versatility to every woman.
About the founder and our mission.
Hi guys, I’m Simone Allisa Prendergast, Founder and Chief Curator at Symone + Alexis. Since the inception of my company in 2014, I have made it my mission to give women access to elegant and stylish jewelry and fashion accessories at extremely affordable prices. I strongly believe that a woman shouldn’t have to break the bank to look her best.
How do I do it?
My extensive, yet highly selective collection, is carefully curated with versatility in mind. So whether you’re a trendy fashionista, or a minimalist, we have jewelry and accessories that will pair well with anything in your wardrobe.
Are you ready for this :)
Hey, fashion is fun, let's play together!
FREE SHIPPING
Enjoy Free shipping on all domestic orders!
All orders of merchandise that are in stock are processed within 2 - 3 business days, Monday to Friday, with the exception of holidays. Items that are out of stock will be shipped within 2 days upon arrival into our warehouse. We make every attempt to have all domestic orders delivered within 2 to 3 business days after they are shipped.
RETURN/REFUND POLICY
Please note that all Promotional and Sale merchandise are considered final and are not eligible for refund or exchange.
Regularly priced merchandise may be returned within 30 days of purchase date for a full refund, exchange or a store credit.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We are NOT responsible for lost return packages, and recommend you insure and track your packages.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
To return merchandise that are eligible for return, please mail packages to:
Symone + Alexis, 27 Chuck Blvd, North Babylon, NY 11073
If you are shipping items valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
